Why DataPeer?
The idea of outsourcing the selection, management and optimization of telecommunications services isn’t revolutionary. It’s been around for years. But what has changed is the marketplace. The pace of technology innovation, next generation/IP services, adoption rates and subscriber rates—to name a few—have all had a hand in creating an unprecedented level of competition.
What does that mean for you—the one charged with making it all happen at your organization?
- More carriers and service providers to choose from (than ever before)
- More technology options (VoIP, Wireless, MPLS, etc.)
- Wireless is no longer optional (for most)—you are now making networking/equipment/handset decisions with seemingly endless choices.
- Evolving services and changing needs require greater flexibility in your enterprise networking.
- Carriers are facing escalating operational costs to ensure their networks keep pace with the demand for high capacity, high quality services—this impacts pricing, rate plans and contracts.
- Competition and escalating expenditures have stretched resources thin. Service providers find themselves reacting to market demand and competition versus proactively servicing customers.
Taking a few of these issues into account, it’s not a stretch to predict complications such as:
- Out-of-control budgets
- Difficulties accurately surveying the marketplace
- Unbearable contract sourcing cycles
- Compliance issues
- Inefficient invoice processing
- Delays in the procurement process (impacting technology migration and remote workers)
Alone or in combination, any of these could negatively impact your business in short time.
Given the complexities of today’s market, the idea of outsourcing the selection, procurement and management of your telecommunications services to a qualified agent has widespread advantages. Consider the following:
- Time is money—researching your options takes plenty of it.
- At any given time, an agent knows what is going on in the market and what’s available in the market (this includes carrier–specific specials, promotions, or other “limited time” offers).
- Each carrier excels in their own special way. Working with a carrier–neutral agent enables a true comparison based on your needs. They will find you the best price, product and service.
- When services are proposed directly from the carrier, they have little choice but to position their product in a way that makes it look perfect for your needs, even when it is not the best option.
- Agents perform due diligence the service providers you are considering, and they have your needs in mind when shopping for those services.
- An agent is a liaison between you and the carrier. This means you make one call to your agent versus one call to each carrier. They handle managing problems, billing issues, and other aspects of your account.
- An agent works more like a consultant than a sales person and wants to keep you as a customer for the long haul. They understand that you want an account representative to assist with services, and to remind you that your business is appreciated (24 months into a 36–month contract).
- An agent will save you time, headaches and, most of all, money.
As a trusted telecom agency, DataPeer surpasses other outsourcers by removing the complexities of selecting, managing and maximizing telecommunications services. We leverage industry expertise and strategic partnerships with 50+ service providers to pair our clients with solutions that meet their terms and enhance their businesses.
In combination, our relationships, knowledge of the latest products and services, and proficiency sourcing contracts yield a savings range of 20–40%. And DataPeer’s status as a neutral agent means we work exclusively in your best interest. Regardless of your needs — Local, Long distance, Data, Internet access , VoIP, Audio/Video/Web Conferencing, Cellular/Wireless, Metro Ethernet, MPLS, Dark Fiber — we can help you get the most out of your telecom investment.