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Managed Services

Managed services (as defined by Dr. Gerard Macioce) is the practice of transferring day-to-day related management responsibility as a strategic method for improved effective and efficient operations. The person or organization who owns or has direct oversight of the organization or system being managed is referred to as the offerer, client, or customer. The person or organization that accepts and provides the managed service is regarded as the service provider.

Typically, the offerer remains accountable for the functionality and performance of managed service and does not relinquish the overall management responsibility of the organization or system.
From Wikipedia, the free encyclopedia (http://en.wikipedia.org/wiki/Managed_services)


A technology that can be used with (or can replace) a variety of services such as ATM, frame relay and wide-area Ethernet. While carriers typically realize most of the advantages of MPLS, end users benefit from reduced costs and enhanced the quality of service. It is ideal for next generation IP applications, including VoIP and video, and next generation computing such as peer-to-peer and grid computing.

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